Resident Handbook

If you live in one of the apartment communities we manage, this section of our website is just for you.

Use the links in the menu above to learn more about living at one of our properties.

We have tried to include all of the most relevant information about living in a Home Forward managed community in this section of the website. For any information we did not include, your property manager can help you. You can find specific details about all of our apartment communities, including announcements, maintenance/repair requests, and contact information, here.

*Please note that not all Home Forward homes are managed by Home Forward. For those we don’t manage, you should still use the contact info on the property page to get information.

Fir Acres

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For Spanish, Russian, Vietnamese, Somali, and Arabic, this site uses Google Translate. Please contact us if any information provided in your language is incorrect or unclear. Vital forms are all translated by a specialized service. Read our Limited English Proficiency (LEP) Plan here.

Attention residents

As some of you may have heard, on August 20th 2023 the Portland Water Bureau’s regular testing of water quality detected small amounts of the bacteria Cryptosporidium. Since learning of this, Home Forward staff has been in contact with the Portland Water Bureau.

We have been assured that healthy individuals can and should continue using water as normal.

If you are immunocompromised or are taking an immunosuppressive drug, you can kill any potential cryptosporidium bacteria by boiling your water for 1 minute before consuming.

If you are boiling the water to drink, let the water cool.
Iodine and Chlorine do not kill this bacteria, and to treat for potential bacteria you should boil the water.

If you have questions please reach out to your property manager or resident services coordinator.

Please visit the Center for Disease Control website to get additional information.